Under limited supervision, sells single or multiple-family residential units to potential buyers. Pre-qualifies customers, makes plan presentations, and follows up with prospects. Coordinates loans.
Essential Duties and Responsibilities
% of Time
1. Meets with prospective buyers and negotiates effectively to sell new homes, including upgrades, and meet monthly quotas. Frequently contacts Buyers in person, by phone, and email to ensure a smooth transaction from point of sale through escrow.
2. Collects and reviews local competition sales information for management review.
3. Prepares and submits sales contracts. Review and revise option pricing information on a regular basis to prevent contract errors.
4. Interfaces effectively with Construction, Customer Care, and Purchasing to ensure Buyers’ concerns, construction schedules, or issues are addressed and appropriate parties are informed.
5. Prepares and submits sales activity reports to management. Updates customer information and other reporting information made by management. Provides reports to management, such as territory sales forecasts, new account updates, and cancellations.
Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education and/or Experience
- AA plus 5 years related experience or equivalent combination of education and experience.
- New home sales experience required.
This position has nodirect supervisory responsibilities but provides leadership and mentorship to Sales Associates and Sales Assistants, including training and helping to prioritize work.
Supervisory responsibilities will be carried out in accordance with the Company's policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications (Knowledge, Skills and/or Abilities)
Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions.
Technical Skills: Strives to continuously build knowledge and skills; Shares expertise with others.
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification
Presentation Skills: Demonstrates group presentation skills; Participates in meetings; effective negotiation skills
Written Communication: Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
Teamwork: Exhibits objectivity and openness to others’ views; gives and welcomes feedback; supports others’ efforts to succeed.
Customer Service: Responds promptly to customer needs; solicits customer feedback to improve service; meets commitments
Cost Consciousness: Uses the Company’s funds and resources appropriately; recommends cost-saving processes.
Ethics: Treats people with respect; keeps commitments; works with integrity and ethics; upholds organizational values.
Business Acumen: Understands business implications of decisions; demonstrates knowledge of market and competition.
Diversity: Promotes a harassment-free environment; shows respect and sensitivity for cultural differences.
Quality: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Safety: Observes safety procedures; reports potentially unsafe conditions; uses equipment and materials properly.
Judgment: Makes timely decisions, exhibits sound and accurate judgment.
Motivation: Demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
Planning/Organizing: Manages time and prioritizes work to meet deadlines; able to multi-task with numerous interruptions.
Professionalism: Approaches others in a tactful manner; reacts well under pressure; Treats others with respect and consideration.
Quantity: Meets productivity standards; Strives to increase productivity without sacrificing quality and safety.
Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; develops innovative ideas.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent. Able to interpret bar graphs and pie charts.
Read/Analyze/Interpret: Able to read, analyze, and interpret complex instructions, correspondence, policies, procedures, technical journals, financial reports, and legal documents.
Write: Able to write routine reports, correspondence, and emails.
Speak: Able to effectively present information and respond to questions in one-on-one, small and large group situations of customers, clients, employees of the organization, and top management, if required.
Microsoft Outlook: Open and reply to e-mails, open folders, set and reply to calendar appointments.
Microsoft Word: Intermediate skills necessary ie. Basic skills plus convert text to table, change page orientation, align table, insert pages break, add page numbering, create bulleted lists, sort list, create merge form letters, insert merge fields, run merge, print envelope.
Microsoft Excel: Basic skills necessary ie. Begin formulae, edit formulae, sort ranges, insert rows, use SUM function, align text, preview worksheets, move between worksheets, go to cells, move formulae, change column widths.
Database management software experience preferred.
Certificates, Licenses, Registrations
Must have valid California Real Estate License and Driver’s License
Reach with hands and arms and top, kneel, crouch, or crawl less than 1/3 of time; stand, walk, sit, use hands 1/3 to 2/3 of time; and talk or hear over 2/3 of time. Lift up to 10 lbs. (contracts, office supplies, etc.) frequently. Occasionally lift up to 25 lbs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is in a normal office environment with moderate noise.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our team members abide by all COVID-19 protocol to ensure that we have a safe working environment for all our team members.